Transcom Virtual Call Center Service Team

Job Detail

Transcom is looking for qualified candidates to be part of our virtual Call Center Customer Service Team. As a team member or as we call them, At Home Professional, you we will be receiving inbound calls from customers needing assistance with their account. At Cloud 10 we pride ourselves on providing exceptional customer service support for major US companies. As an At Home Professional, customer calls will be routed through your home computer via the internet directly to you.

What’s in it for you?

We are offering you a unique career opportunity in the field of customer service and technical support while working from the comfort of your own home. As a Cloud 10 At Home Professional, you are classified as an employee versus an independent contractor and you will receive an hourly wage, regardless of call volume. Cloud 10 offers an online paid training program, which is taught in a classroom setting that you attend from your home.

Qualifications needed for an At Home Professional:

• A personal desktop computer – laptop computers cannot be used
• Internet access via DSL or cable modem. Dial – up, Wireless or Satellite internet service cannot be used.
• You must be willing and able to work between 35 and 40 hours a week.
• You must have prior customer service experience (customer service via telephone or sales experience is a plus).
• You are required to have a quiet work environment without any conflicting responsibilities during your scheduled work shift. Conflicting responsibility may include caring for a child or elderly person.
• You must pass a criminal background check.

VISIT THE WORK AT HOME WEEKLY NEWSLETTER JOBS PAGE FOR MORE DETAILS ON HOW TO APPLY FOR THIS POSITION

This article is from The Home Income Blog, a great resource for fresh, daily home job leads and income opportunities. Make sure to visit the HIB for more great information for the serious home-job seeker.

Any review of the technology you’ll need in place to be a successful home-worker would be useless without beginning with your E-mail.  Finding a powerful, flexible, and easy to use solution for your e-mail should be step number one on your to-do checklist.

Why is e-mail so important?  To start with, you’ll need to provide your email to prospective employers.  If you want to be taken seriously, you need a serious email address.  After all, emails that look like “twinkletoes245@mail.com” or “suziesmom@mail.com” or “hotguy27@mail.com” just don’t portray the professional image an employer will be looking for.

Its also important to have a powerful email solution.  Being able to process dozens, eventually hundreds, and likely thousands of emails per day is a requirement for anyone who is actively searching for home employment.  And its likely over 90% of what you get will be “spam” or unsolicited email.  Its vital to have a solution that allows you to quickly identify the important email while removing all the junk.

You’ll also need to consider getting away from using email addresses that identify you as an “amateur” internet user.  Ask anyone who is experienced with making a living on the internet, and they’ll tell you that someone with an AOL address, for example, is someone who hasn’t taken the effort to get out of their comfort zone to move beyond the “starter package” that came with their new computer.  Other freebie email accounts can have similar image building results.

So what’s the answer?  A simple and inexpensive solution can be setting up your own domain.  Its very easy to register a new domain name and host email with companies like Godaddy or Dotster.  In fact, you can do this for under $10.  Simply figure out what domain you (stick to .com or .net if possible) and setup a single email address to check mail.  Remember, make your email professional (example: yourname@yourdomain.com)

That’s a great solution for creating a professional email address, but what about handling all that email you’ll be getting?  Gmail is a terrific solution.  Their powerful email interface provides accurate spam processing that learns what’s important to you.  With filters, you can have the system automatically mark your important emails.  You can have their system check other email addresses, or you can download your Gmail account using a pop email program.

Now using a Gmail email account can still look professional, as long as you choose an appropriate username.  However, they have an option allowing you to host your own domain name with their service, giving you all of the power of Gmail on your domain!  This is a terrific option, and really easy to do.  Simply register your domain, then register at Google Apps for your Domain.  You can even use other Google services, such as documents and websites, with your domain.

Want a quick all-in-one solution?  Dreamhost could be your answer.  Signup for a new hosting account and receive a free domain registration.  Then, they’ll walk you through setting up your domain’s email with Gmail.  Its quick, easy, and powerful.  Loaded with lots of extra easy-install applications, your Dreamhost account will grow with you as you need new internet solutions.

How It Works: The following positions are all listed on our website. Click the link at the bottom of this article to go to our Online Application. You’ll be able to view more details on each poistion, and select the jobs for which you’d like to apply. Simply input your information and we’ll begin to process your application for each job you select.

There are several new positions listed this week:

Customer Service Agent $9.00 /hr
We are currently accepting applications for customer care, tech, billing and sales support for our @home division… Read More

Phone Customer Service Agent $10.00+ /hr
Your duties will generally consist of answering incoming support and sales calls. You will accomplish this by connecting to our network via a VPN…. Read More

Technical Support Representative $8.00 – $15.00 /hr
Work at home representatives get to experience the technical support position in the comfort of their own home, using their own computer hardware. You will receive incoming calls… Read More

Virtual Appointment Associates $10.00+ /hr
We are currently hiring associates to provide appointment setting services to our clients. Our clients include companies spanning a wide range of industries within the US. …. Read More

Telephone Intuitive Advisor $12.00+ /hr
We are looking for qualified psychics, astrologers and tarot card readers to add to our staff of nationwide intuitive readers providing services to clients via telephone…. Read More

Agent On Demand $7.20 /hr
Agents work directly with customers over the phone, through online chat sessions, and email…. Read More

Visit our JOBS LISTINGS page now to view more details and apply for these and other home based positions!

The editors at the Work At Home Weekly would like to thank all of our sponsors for helping keep this site a free service for our subscribers. This week’s feature is part of our Sponsor Spotlight series.

This Week’s Sponsor Spotlight: {HomeJobster}

Anyone who is looking for a home base job has probably encountered the same problem: The number of people searching for home jobs far outnumber the open positions.

If you want to succeed as a home-worker, you need an edge. You need resources. You need HomeJobster.

Every day their staff reviews hundreds of so-called home based jobs to find the jobs that really exist. That means you spend less time searching hundreds of websites every day and more time applying for positions that match your needs.

There’s another nice feature of being a member of HomeJobster: daily email alerts. Everyday they’ll email you (based on your preferences) a list of new home jobs that have been added to their database. This is your edge… know about jobs before others so you can be first inline to apply.The HomeJobster database has lots of job categories, including Customer Service, Administrative, Call Center, Transcription, Virtual Assistants, Health-care, Data Entry, Telemarketing, Technical Support, Photography, Financial and more.

The HomeJobster site also lists the weekly top-5 jobs. If you’re not a member of the site yet, you can take a look at the top-5 and get a good idea of the type of positions that are available. At the time this article was written, here were the top-5 jobs of the week:

• Customer Support Representative ($8/hr)
• Customer Support Specialist ($12.50/hr)
• Apple at home expert
• Call Center Agent ($9.00/hr)
• Appointment Setter ($15 – $25/hr)

As you can tell, customer service type positions tend to be the most popular jobs requested. However, HomeJobster doesn’t stop there.. they have many other unique positions including Voice-Over Artist, Telephone Psychic, Website Reviewer, and television commercial verifier, just to name a few.

If you’re ready to take your home-job search to the next level, you need to join HomeJobster.

For More information, Click Here!